Privacy Policy
Your privacy is extremely important to us. Learn how we safeguard your personal data below.
Last Updated: May 31, 2026
1. Information We Collect
We collect personal details that you provide directly, including full legal name, email address, phone number, physical address, and profile photo when setting up an account. If you register as a fundraiser, we collect due diligence information, beneficiary relationships, and bank or mobile money payout credentials.
2. How We Use Your Information
We utilize the collected information to establish secure donation gateways, verify beneficiary due diligence transparency, process scheduled monthly disbursements, allow you to follow community campaigns, send message alerts (via internal chat/inbox), and prevent fraudulent activities on the platform.
3. Sharing and Disclosing Data
Your legal name and due diligence answers are made visible on your active fundraiser campaign details card to assure absolute transparency. We do not sell or disclose sensitive private payout metrics or passwords to third-party databases. We share necessary transactional info with verified credit card processors (such as Stripe) to complete donations securely.
4. Cookies and Analytical Tracking
We use cookies to maintain your login session active across navigation pages, store customized user-interface filters (e.g. search keyword segmented directories), and gather general usage diagnostics to improve load speeds and layout usability.
5. Data Retention & Erasure (Deactivation)
We store account metrics for the period your account remains active. Verified members can trigger account deactivation under "Account settings". Account deactivation securely deletes active access, removes active fundraisers from explore directories, and retains historical transactions in strict accordance with statutory audit regulations.
Have questions regarding our Privacy Policy?
Contact Privacy Officer